What's On

Business etiquette is about building relationships with other people. It is about providing the social comfort and creating an environment where others feel relatable and secure. In a highly connected world nowadays, executives must be aware of the business etiquette in a multicultural setting and know how to present himself/ herself professionally in different cultures.

Why? Different cultures don't see the world the same way. What a Chinese person thinks are perfect manners may look awkward to a colleague from the western world. Mastering different business etiquette and cultural protocols helps you make a good first impression, win trust from your business contacts and be seen as a true leader on a global stage.

If you are serious about climbing up the corporate ladder, especially in an MNC, you must learn how to distinguish yourself from the competition on an international scale, project a positive and respectful image, exude confidence and authority, and develop strong teamwork in a multicultural environment.

Join this International Business Etiquette training session to start learning how to be competent and competitive in the global arena:

Topics that we will cover –

• Overview of diverse global business customs, dining & networking etiquette, and inter-cultural intelligence
• Best practices in business etiquette in Asia, Europe, Americas, Middle East, and Africa
• Diplomatic communication skills and relationship management in a multicultural environment
• Dress codes: from 'business attire' to 'smart casual' in multicultural workplace and what to avoid

Who should join this workshop:
Senior executives, managers and high-potential associates working in MNCs or companies with regional coverage, who need to work with people of different nationalities
Business owners who want to get more business/buy-in from clients, investors, staff members and other stakeholders in different parts of the world
Professionals who want to improve (verbal & non-verbal) communication and relationship with business contacts in other cultures

Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.


Tracy Ho
Founder and Director of Frame & Fame

Personal Branding Coach & Consultant
Professional Trainer on Executive Communication and Influence

Tracy Ho is a reputable personal branding & image consultant and an experienced executive coach. She specialises in coaching senior executives, corporate managers, business owners and start-up entrepreneurs to communicate their ideas with confidence, clarity and authenticity, so that they can rise to the next level.

In the past 10 years, Tracy coached and trained executives from over 100 MNCs, government bureaus, and regional and local companies, including C-suite of Fortune 500 companies, Top 10 asset managers and prominent global financial institutions. She also has considerable experience working with people at all levels of an organisation, supporting them to get the best from their innate talents, become more engaged, and raise their productivity.

Tracy is a certified coach with over 500 coaching hours, using Gallup StrengthsFinder, DiSC®, visual facilitation and other coaching tools. She was recently selected as one of the “Top 50 influencers in Hong Kong” by Hong Kong Living and awarded as the “Most Recognized Executive Communication Coach” in Hong Kong’s Most Outstanding Business Awards 2020.

Language English
Date and Time 2021/05/27 09:30 to 12:00
Venue This training will take place online via Zoom
Media Closed to media
Enquiries Janessa Cheng
Tel: 2823 1239
Fee Members @ HK$850 / Non-Members @ HK$1,050
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

Over the years, we have helped businesses overcome adversity and thrive locally, in Mainland China and internationally.

If you want to take advantage of our network,insights and services, contact us today.