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Part of successful organizational leadership is having the ability to assert the power of your position without intimidating others to the point where they are hesitant to take initiative. For staff members to respect you, they need to feel that you are approachable and able to keep your emotions in check.

In this webinar, we will learn effective strategies to build rapport with different stakeholders and team members. By applying Dale Carnegie's principles, and by gaining the willing cooperation of others, we can create beneficial outcomes for our colleagues, customers, and ourselves.

Participant will learn how to
• Differentiate between power and authority.
• Give and receive constructive feedback to changing behavior without creating resentment.
• Maintain emotional intelligence under pressure.
• Develop strategies to deal more effectively with different stakeholders and team members under different emotions

To minimize the risk of spreading the coronavirus, this informative session will be conducted in the format of a webinar.

Speaker(s) Andrew Yeung, Director of Training, Dale Carnegie Hong Kong and Macau
Andrew Yeung is a seasoned corporate training professional. He formulates learning strategies and implement training solutions for companies in Hong Kong and Asia Pacific. An experienced corporate trainer and facilitator, Andrew has designed and delivered both in-person, online and blended training programmes, workshops, seminars, webinars for multinational corporations in over 11 countries since 2010.

A dynamic trainer, facilitator and coach, Andrew has worked with 10,000+ professionals including corporate executives, managers, general staff and sharpened their Leadership, Management, Communication and Presentation skills. He has worked with leading organizations in Banking, Finance, Insurance, Sourcing, Manufacturing, Logistics, Retail, Hospitality, Food & Beverages, Luxury, Consumer Electronics, Biochemical, Health, Engineering, Telecommunications, eCommerce, Constructions, Education and multi-disciplined commercial groups.
Language English
Date and Time 2020/09/30 09:15 to 12:15
Venue This workshop will take place online via Cisco Webex
Media Closed to media
Enquiries Cathy Chan
Tel: 28231282
Email: cathy@chamber.org.hk
Fee Members @ HK$850 / Non-Members @ HK$1,050
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Details about how to join the webinar will be sent by e-mail. Zoom is available on both desktop and mobile devices.
- Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.