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Businesses are facing different challenges posed by the recent COVID-19 crisis. The policy on social distancing makes it difficult for businesses to reach, serve or engage their clients and customers as they are used to. Agility, creativity and adaptability are the keys to overcome the crisis now and in the future.

To overcome the current crisis, businesses should try to understand the difficulties that their clients are facing, so as to come up with unique solutions that could bring values to both the businesses themselves and their clients.

Many enterprises, such as 3M, Airbnb, Apple, Citibank, P&G, and Uber Eats capitalize on the Design Thinking approach as a vital tool to help discover the critical root causes, develop creative solutions and overcome the crisis.

Upon completion of the one-hour webinar, the participants will:
• Understand the innovative ways to re-connect and re-engage customers
• Realize the key factors to transform conventional approaches to innovative business models
• Know the best practices of Design Thinking from Hong Kong, China, and global enterprises

Speaker(s) David Chung, Founder of InnoEdge Consulting
David Chung is the Founder of InnoEdge Consulting and Co-Founder of Design Thinkers Academy Hong Kong. He specializes in areas of design thinking, business transformation and innovation management. He has successfully led over 30 business transformation projects and conducted over 300 training classes of design thinking and business innovation in Hong Kong, China and Asia. He also serves as the Chairman of the Hong Kong Innovation Management Institute.
Language Cantonese
Date and Time 2020/05/12 15:00 to 16:00
Venue This workshop will take place online
Media Closed to media
Enquiries Kelly Leung
Tel: 2823 1239
Email: kelly@chamber.org.hk
Fee Members @ HK$100 / Non-Members @ HK$200
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Details about how to join the webinar will be sent by e-mail. Zoom is available on both desktop and mobile devices.
- Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.