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Companies in the retail and tourism sectors can learn from how the event industry has successfully adopted the latest technologies to deliver impressive experiences for customers. Exhibitors have raised their game and top-notch tech can be seen at events ranging from Internet of Things video technology to AR and VR.

These IT advancements can be used not just at events and exhibitions but also across the retail and tourism sector for the same purpose: giving customers a unique on-site experience.

To learn more about using the latest technologies, the Chamber's Retail & Tourism Committee is pleased to have invited Dr Jacky Ting, Head of Innovation and Digital Transformation at Midas, to share his insights and experience. Ting has worked with major clients including Google, the Hong Kong Tourism Board and the Macau Grand Prix. Midas is the digital arm of Milton Exhibits Group. His presentation will cover:

-Digital and innovative technologies that are being used in APAC and global markets
-Opportunities, challenge and points to note when adopting such technologies in events or other businesses
-How to use technology to handle ad-hoc issues including suspension of events
-Case studies of adopting technologies in events or other retail businesses, and their benefits in enhancing customer experience and cost reduction

Speaker(s) Dr. Jacky Ting, Head of Innovation and Digital Transformation, Midas, Milton Exhibits Group

Dr. Jacky Ting is the Head of Innovation and Digital Transformation at Midas, the digital-arm of Milton Exhibits Group. Prior to joining the Group, he held the position of Digital Services Lead of Greater China Region at Cognizant Technology Solutions (HK) Limited. He held the position of Assistant Vice President/ Practice Leader in Digital Solutions at PCCW. In 2011, he was awarded with a doctoral degree in Artificial Intelligence, Medical Informatics and Data Mining from The Hong Kong Polytechnic University (PolyU). He is also currently the Adjunct Assistant Professor at the Department of Industrial and Systems Engineering at PolyU. In 2017, he was awarded as ISE Distinguished Alumni and an Associate Fellow at PVCBS.

He has over 10 years of innovation, digital transformation and business management experience with key emphasis on transformation strategy, digital system (especially Human Science/ Design Thinking, Interactive Solutions, AI, Analytics and IoT technologies) and agile development. His biographical profile has been selected for inclusion in the IoT Heroes Program 2016 and Marquis Who's Who in the World® 2015; he also received the award of Outstanding Youth ICT Achiever in 2012. Furthermore, his ICT works and research outcomes have been presented in 12 international conferences and published in more than 30 international refereed journals.
Language Cantonese
Date and Time 2020/01/20 12:30 to 14:00
Venue Chamber Theatre, 22/F United Centre
Media Open to media
Enquiries Brian Shum
Tel: 28231220
Fee Members @ HK$190 / Non-Members @ HK$400
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 3 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.