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It has been over 18 months since the first Virtual Bank launched in Hong Kong. As of H1 2021, the virtual banks have collectively amassed 840,000 customers and HKD 21 billion in deposits. During this period, we have seen their advertisements left, right, and centre, with lucrative joining and referral rewards and innovative offerings being rolled out.

Join us on 16 November, when Benjamin Quinlan, CEO & Managing Partner, Quinlan & Associates, will share a broader update on and outlook for the Hong Kong virtual banking industry in the coming years, and the differentiated approaches being adopted by the virtual banks towards promulgating "branchless banking" via digital means.

Benjamin will be joined by the CEOs of three Virtual Banks - Barbaros Uygun of Mox Bank; Rockson Hsu of ZA Bank; and Tat Lee of WeLab Bank, who will share their perspective on the following key topics concerning Virtual Banks in Hong Kong:

• Customer acquisition channels
• Customer engagement
• Product and service offerings
• Technological innovation
• Revenue drivers and profitability

Notes to Participants:
- Participants attending virtually will receive a unique webinar link, sent to your registered email (attendee email), 2 days before the event. Please refer to the troubleshooting guide here should you experience any issues in locating the webinar link. Please log in 15 minutes (at 9:45 am) before the event begins, through the link that will be sent to your registered email.
- Instructions on downloading Zoom and joining a webinar can be found here . We suggest that you familiarize yourself with the software in advance of the webinar.
- To prevent the spread of Covid-19, we kindly ask that all event participants wear a mask when attending the event in-person. Food and beverages will not be provided onsite.
- Unless a Covid-19 test has been conducted and produced negative results, please refrain from joining in-person if you have been in close contact with any persons in quarantine, if you or a family member has been overseas within 14 days of the event, if there has been a confirmed case at your place of residence over the last 14 days.
- Chamber staff will be conducting temperature checks at the premises.

Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.


Benjamin Quinlan, CEO & Managing Partner, Quinlan & Associates

Benjamin Quinlan is the CEO and Managing Partner of Quinlan & Associates. He is also the Chairman of the FinTech Association of Hong Kong (FTAHK), an Adjunct Professor at the AIT School of Management, a Conference Ambassador for the Hong Kong Tourism Board (HKTB), sits on the Advisory Committee for Hong Kong Science and Technology Park’s (HKSTP) Technology Validation Initiative, is a member of the Asian Financial Forum Steering Committee for the Hong Kong Trade and Development Council (HKTDC), and sits on the Finance, Tax & Legal Steering Committee of the Australian Chamber of Commerce (AustCham) and the Finance & Treasury Committee at the Hong Kong General Chamber of Commerce (HKGCC). In addition, he is a Senior Advisor for a number of leading startups, a Mentor for PingAn’s Cloud Accelerator, a Guest Contributor for eFinancialCareers and Regulation Asia, and has been widely recognised as one Asia's leading FinTech influencers.

Benjamin has an extensive track record advising many of the world’s leading multinational companies, financial services organisations, SMEs and start-ups on a variety of high-profile strategic engagements. He is quoted extensively in the global financial press and is frequently interviewed by leading media outlets, including Bloomberg, CNBC, Reuters, and Channel New Asia. He is also a regular keynote speaker at leading financial services industry conferences across the world.

 Rockson Hsu, CEO, ZA Bank

Rockson Hsu is the Chief Executive Officer of ZA Bank Limited.  He has 30 years of banking experience in wholesale & investment banking and risk management with major foreign and local banks in Hong Kong and Mainland China.  Prior to joining ZA Bank in May 2019, he was the Chief Risk Officer of a listed bank in Hong Kong.  Rockson graduated from NYU Stern School of Business with a Bachelor degree in Finance and International Business.

Tat Lee, Chief Executive & Executive Director, WeLab Bank

Tat is the Chief Executive and Executive Director at WeLab Bank, a homegrown virtual bank licensed by the Hong Kong Monetary Authority. WeLab Bank operates under WeLab, a leading fintech company in Asia. Founded by a team of financial and technology experts, WeLab Bank’s mission is to bring joy to customers’ financial journeys by using technology to design a personalized, full-service banking experience. WeLab Bank represents a 100% digital banking experience that is simple, intuitive, and built around customers. 

Tat has played a vital role since the beginning of WeLab Bank’s journey.  As a founding member, he led the efforts to obtain the virtual banking license and establish WeLab Bank's core vision and proposition. He is a passionate technologist leading a dynamic and fastgrowing team to deliver innovative banking products and services, building a bank that Hong Kong customers will love. Tat is a strong believer that it is the combination of the power of people and the power of fintech that will truly revolutionize the banking experience.

Tat has close to two decades of retail banking and fintech experience. Tat joined WeLab as employee number one in 2013 as a Hong Kong fintech pioneer, at a time when fintech was still in its infancy in the region. Over the last eight years, he has assumed a number of roles in WeLab including Head of Product and Risk Management and General Manager of WeLend, a direct online lending business under WeLab. Under his leadership, WeLend grew from being a start-up to Hong Kong's largest technology and AI powered pure online lending platform.

Prior to joining WeLab, he held senior roles in leading international financial institutions, including HSBC and Standard Chartered Bank's former consumer finance subsidiary, PrimeCredit.

Barbaros Uygun, CEO, Mox Bank Limited

Barbaros is a proven leader with over 24 years of banking experience spanning business management and strategy, marketing, product development, and digital transformation. He joins Mox with a solid international track record in establishing digital banks and leading them to sustainable profitability that will be crucial for Mox's next growth phase.

Before joining Mox, Barbaros held senior leadership positions at ING Bank Austria, ING Bank Turkey, and Garanti Bank BBVA, where he led their respective digital initiatives. As the CEO of ING Bank Austria, he transformed the bank from one focused on savings into a full-service digital bank. At ING Bank Turkey, he transformed and digitalised the retail business to deliver sustainable profitability and grow its profit base materially. He also established a full-service digital bank at Garanti Bank BBVA to expand the bank's customer base exponentially. 

Barbaros has a Certificate in Business Excellence (CIBE) from Columbia Business School and an MBA from Boğaziçi University in Istanbul, Turkey. He also holds a Master's of Science in Industrial Engineering from Marmara University. Besides being a leader in digital banking, Barbaros is also a proponent in the retail and payments space.

Language English
Date and Time 2021/11/16 10:00 to 11:00
Venue Chamber Theatre and Online via Zoom
Media Closed to media
Enquiries Tracy Leung
Tel: 28231277
  • HK$ 100 for Members / HK$ 200 for Non-Members (In person)
  • HK$ 100 for Members / HK$ 200 for Non-Members (Online via Zoom)
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- The registration fee is non-refundable for this event.
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- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.

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