The coronavirus pandemic has created challenges for virtually all businesses and organizations in Hong Kong, and your Chamber is no exception.
We are deeply relieved that the social restrictions and other measures introduced by the Government have been largely successful in containing the spread of this deadly virus. However, they mean we have not been able to offer our usual packed programme of in-person events.
We are disappointed by this interruption to normal services, but we decided it was a good opportunity to take stock and to survey our members to find out what they think of our services.
A key finding of the survey is that members are very interested in our informative roundtables and seminars – including the webinars that we have been running over the past several months. We have had some interesting suggestions from members on possible topics for events in the future, and we will continue to refine our offerings to ensure we offer a useful and varied mix of roundtables and seminars to keep members up to date on key industry and business developments.
For our training programmes, we will step up collaboration with professional institutes so we can provide more diversity.
Overall, we aim to provide a comprehensive range of information-sharing sessions and training events that are relevant to your needs and add value to your business.
Our survey also showed that members enjoy our wide range of networking opportunities. These have necessarily been a casualty of the Covid-19 outbreak, but, once it is safe to do so, we will relaunch these activities – including the Business Summit, conferences and missions – to help members extend their business reach.
Several respondents took the opportunity of the survey to compliment us on our services, which was unexpected but warmly appreciated. We also received some constructive criticism, which we also welcome, and we have taken all of your comments on board – positive and negative.
Some respondents remarked that they had missed interesting events because they were not aware that they were happening. We do send regular notifications to all our members, so this is an issue that we will investigate further to make sure that you don’t miss out.
Finally, I’d like to say thank you to all the members who took the time to respond to our survey. We are currently reviewing our programme of activities and working on a comprehensive selection of services and events that we hope we will be able to launch in the new year. Your suggestions and input are invaluable in helping us to serve you better.
If you missed the survey, or if you have any further suggestions on our services, please do not hesitate to get in touch and share with me your thoughts. Our members’ input is what makes the Chamber a success.