SMEs are the lifeblood of any economy, providing significant employment and contributing to economic growth. However, with limited resources, SMEs are facing challenges, particularly relating to cash flow and payment processing management. To stay competitive, SMEs have to not only manage operating cost effectively, but also understand the trends in consumer payment behaviour in order to seize business opportunities. New payment options have emerged, and the Government is promoting wider acceptance and deeper penetration of electronic payments. In this context, how are consumers' payment behaviours changing? What is the public view of a cashless society?
In this seminar, two experts from VISA -- Andy Yee, Senior Director, Government Engagement, Greater Bay Area, Hong Kong, Macao and Taiwan; and Matt Baker, Head of Small and Medium Enterprises Solutions, Asia Pacific -- will explain how banks and fintech companies are promoting electronic payments, discuss the latest global trends in payments and their impact on SMEs, and share some of the latest reports on consumer payment behaviours with our members.
Andy Yee, Senior Director, Government Engagement, Greater Bay Area, Hong Kong, Macao and Taiwan, VISA
Andy Yee is responsible for public policy at Visa for these regions, as well as regulatory analysis, thought leadership and stakeholder engagement.
He is a Payments Committee Co-Chair of the Fintech Association of Hong Kong, a Research Fellow at the University College London Centre for Blockchain Technologies, and a 2017 Abshire-Inamori Leadership Academy International Fellow at the Center for Strategic and International Studies.
Yee holds master's and bachelor's degrees in Information Engineering from the University of Cambridge, and a master's degree in Pacific Asian Studies from the School of Oriental and African Studies, University of London.
Matt Baker, Head of Small and Medium Enterprises Solutions, Asia Pacific, VISA
As Head of SMEs, Matt Baker is responsible for APAC SME strategies, including delivering the SME product road map, growth initiatives and supporting in-country Business Solutions teams.
Previously he was Head of Commercial Solutions for South East Asia at Mastercard, where he led Mastercard's growth strategies in the region.
Baker also spent 10 years at ANZ Banking Group in Australia, where he held roles including Head of SME Commercial Cards. He holds a Bachelor of Economics from the University of Nottingham, UK.