Robotic Process Automation (RPA) is currently a hot topic across many business sectors, as it is designed to remove repetitive and time-consuming tasks from back office jobs like data entry, accounting, human resources and supply-chain management.
With "assistant bots" carrying out these tasks, businesses can focus on more high-value processes. At the same time, improved speed and efficiency makes for a better experience for customers.
The robotic technology is developing so rapidly that robots may soon be able to work independently and provide services where needed and even before people ask for help.
Vanessa Ko, Head of Pre-sales of SAP Hong Kong, and Greg Wong, Director of Analytics, Centre of Excellence Platform and Technology of SAP Greater China, will speak at a roundtable luncheon on 11 September on how companies are using robots to provide superior customer experience and improve their internal processes. The two experts will also discuss with members how RPA is expected to change the way companies operate in the near future.
- Learn about the latest RPA trends
- Demonstrations of chat bots, machine learning and AI
- See how RPA can benefit businesses without much disruption
- Case Studies