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Robotic Process Automation (RPA) is currently a hot topic across many business sectors, as it is designed to remove repetitive and time-consuming tasks from back office jobs like data entry, accounting, human resources and supply-chain management.

With "assistant bots" carrying out these tasks, businesses can focus on more high-value processes. At the same time, improved speed and efficiency makes for a better experience for customers.

The robotic technology is developing so rapidly that robots may soon be able to work independently and provide services where needed and even before people ask for help.

Vanessa Ko, Head of Pre-sales of SAP Hong Kong, and Greg Wong, Director of Analytics, Centre of Excellence Platform and Technology of SAP Greater China, will speak at a roundtable luncheon on 11 September on how companies are using robots to provide superior customer experience and improve their internal processes. The two experts will also discuss with members how RPA is expected to change the way companies operate in the near future.

- Learn about the latest RPA trends
- Demonstrations of chat bots, machine learning and AI
- See how RPA can benefit businesses without much disruption
- Case Studies

Speaker(s) Vanessa Ko, Head of Pre-sales, SAP Hong Kong
Vanessa is an award-winning, highly self-motivated, result-oriented leader. As the Head of Presales in SAP Hong Kong, Vanessa leads a team of high calibre Presales Specialists and Early Talents in Hong Kong, inspires, motivates, innovates, and develops the team members' technical skills and soft skills to optimize the team performance. Besides, Vanessa is also actively leading many other internal SAP projects to develop and drive the team excellences.

Vanessa was also one of the 50 female employees in SAP Asia Pacific Japan region has received nomination to Leadership Excellence Acceleration Program (LEAP) and completed the 12-month program in 2016; she also got nomination to The Art and Science of Coaching and completed the 9-month program from Erickson Coaching in early 2019. Both programs are centrally funded by SAP and nominated exclusively to the high performers.

Greg Wong, Director of Analytics, CoE Platform & Technology, SAP Greater China
Mr Greg Wong has over 20 years' experience in Business Analytics, Data Mining, RPA & Machine Learning and with 4 years' experience in Insurance industry. His rich knowledge and experience on technology helps enterprises to empower their business to run faster and better and achieve their business goals. Mr Greg Wong believed that realizing the value of IT investment is the key for successful businesses.
Date and Time 2019/09/11 12:30 to 14:00
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Ankie Pang
Tel: 2823 1237
Fee Members @ HK$100
+$50 for booking offline
Members Only
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
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