A civil workplace culture has a multitude of benefits - beyond what is immediately apparent. Large-scale studies have confirmed a range of positive outcomes when a model of civil behaviour is applied across the board, particularly when there is buy-in from the majority of employees.
However, civility in the workplace is under threat - and the consequences of allowing incivility to flourish are surprisingly serious, particularly as bad behaviours go viral very quickly, if left unchecked.
In this seminar, we'll explore the power of individual influencers, at all levels of business, to effect positive change and the roles leaders play in communicating and consolidating a robust framework of civil behaviour that provides companies with a resilient approach to some of the key problems they face, including diversity management, unconscious bias, talent retention and even bullying.
• research conclusions from some of the large-scale studies conducted in the US
• a discussion of what behaviours are considered civil, with consideration of cultural differences
• which common, often habitual, actions we register as uncivil - in the workplace and beyond
• the process and benefits of creating a civil workplace culture by consensus
• the positive impact of a civil workplace on diversity and inclusion in an Asian environment