Hong Kong Business Directory

Adaptive Consultants Ltd

Company Background

Adaptive Consultants Limited (Adaptive), As A Leading Customer Management System Developer, Has Been Committed To Improving And Optimizing The Web-Based Customer Relationship Management System (Web-Based CRM), From Potential Customer Development To Customer Loyalty Management And Promotion, Providing A Solution For SMEs Perfect Stand-Alone Plan.

Adaptive Has Grown Significantly Every Year Since Its Establishment In 2003. In Addition To Focusing On Developing Local Marketing And Sales Markets, It Has Also Formed A Strategic Partner Team That Gathers Global Professionals. It Has Maintained Its Leading Position In The Industry For 16 Years.

Beginning In 2007, Adaptive Launched Its Self-Developed Customer Management System (CRM) Adaptive Suite To Support Real-Time Data Sharing Around The Clock. The System Has A Web Version And A Mobile Version, Allowing Customers To Track And View Sales Data At Any Time To Make The Most Accurate Response. Strategic Decision And Promotion Plan To Enhance Customer Service Experience And Business Performance. In Order To Meet The Needs Of Future Market Development, It Also Has The Analysis And Application Of Future Big Data.

The Adaptive Suite CRM System Is Simple And Easy To Use, And It Also Provides 100% Customization Options To Support Connection To Different ERP Systems, Accounting, EShop Online Stores, And Personnel Management Systems On The Market To Meet The Needs Of Different Industries.

The Adaptive Suite System Is Extremely Flexible. Whether The Customer Is A Medium Or Large Enterprise Or A Small Or Medium Enterprise, It Can Meet The Characteristics Of The Industry And Provide The Most Suitable Proposal. The System Provides Customers With Different Software Application Methods Such As Software As A Service (SaaS) Or On-Premises. The Monthly Fee Plan Already Includes Technical Support, Customized Options, Software Updates And Basic Maintenance, And The Price Is Absolutely Reasonable.

At Present, More Than 100 Companies Have Adopted The Adaptive Suite System, Including Finance, Logistics, E-Commerce, Etc.

Business Activities

Customer Relationship Management,
The Trade Industry Focuses On The Relationship And Interaction With Customers, Consultation Management, And Data Analysis. Adaptive Provides Companies With A Customer-Centric System That Integrates Operations, Project Management, And Customer Service Functions.

Improve Customer Service Experience, Drive Sales And Reduce Manpower
The Service Industry Mainly Relies On Enhancing The Purchasing Power Of Existing Customers And Recommendations As To Their Main Source Of Sales. The Adaptive System Provides A Full Range Of Customer Management Systems, Membership Plans And Automated Marketing Systems For The Service Industry, Helping Companies Improve Customer Satisfaction And Business Volume While Reducing Most Daily Repetitive Processes.

Improve Sales And Customer Satisfaction
In The Retail Industry, Adaptive Customer Relationship Management (CRM) Provides A System That Integrates Sales, Marketing And Customer Service Processes, Combines All Sales-Related Issues And Manages The Sales Process. The System Providing Customers With A Personalized First-Class Customer Experience And Promotion Sales. The System Can Also Customize Automated Marketing And Promotion Activities Tailored To Different Target Audiences, Combined With Adaptive’s Membership And Point Reward Functions, Helping To Establish Long-Term And Profitable Customer Relationships.

Government Funding Consultanting Service

Email to the member
Membership No. HKA0963
Web Site
Year Joined 2022
Nature of Business
  • Service
Services Provided
  • Information Technology Consultancy
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