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This dynamic workshop designed to transform your approach to conflict. This isn't just another lecture; it's an interactive, experiential journey where you'll actively reflect on your conflict resolution style. Through engaging activities, including the innovative 'Magic Mat' tool, you'll uncover new perspectives, practice essential communication skills, and discover how to turn disagreements into opportunities for deeper understanding and connection. Get ready to move beyond theory and into real-world application, building a toolkit for creating dialogues that truly matter in every area of your life.

Outline:
• Understanding Conflict: Brief exploration of common sources of conflict and how they show up in different environments.
• Discovering Personal Conflict Styles: Interactive activity to help participants identify and reflect on their personal conflict resolution styles, including strengths and areas for growth.
• The Magic Mat Experience: Hands-on group work using the Magic Mat tool to facilitate open, reflective, and structured conversations.
• Gaining New Perspectives: Small group sharing and facilitated discussions to surface diverse viewpoints and learn from others’ experiences.
• Building Dialogue Skills: Practice sessions focused on key communication techniques with opportunities for feedback and improvement.

Learning outcomes:
• Understand the roots and dynamics of conflict in both work and home settings.
• Discover personal conflict resolution style and how it shapes our interactions.
• Learn to foster meaningful and reflective dialogue through interactive activities.
• Gain new perspectives and practical strategies for transforming conflict into opportunities for understanding and growth.
• Build essential communication skills to create more constructive, empathetic, and solution-focused conversations.

Target Audience:
This workshop is ideal for HR professionals, managers, team leaders, and anyone seeking practical tools and techniques to foster more constructive communication and build stronger relationships through meaningful dialogue.

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DISCLAIMER
Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

Speaker(s)

Catherine Wong, Co-owner and Chief Development Officer, Chorev Consulting

Catherine is a dynamic communication trainer and coach, with diverse experience in working with clients from the financial, chemical, professional services, property development, technology, media and transportation industries. Prior to becoming a trainer, she was the Hong Kong office head of a global communications consultancy, leading the local operations with profit & loss and staff development responsibilities.

She has coached and trained staff from different levels – from middle managers to C-suite executives on topics related to leadership, communication, change management and transition. Catherine stresses the importance of mindset and behavioral change when working with her clients. Companies that she has worked with include: AsiaWorld-Expo, BlackRock, BOC Life, Cathay Pacific, Civic Service College, Citic Telecom CPC, HSBC Hang Lung Properties, Prudential and Wyeth Nutrition.
 

Ruth Liang, Leadership Consultant, Chorev Consulting

Ruth is a creative and experienced expert on experiential learning for business. She has extensive experiences on designing and delivering experiential learning journey for leadership development in big and small corporations as well as public organizations in Hong Kong, Mainland China and the Netherlands.  Ruth has intense passion for developing people through fun, interactive yet inspirational ways. Therefore, she has devoted herself in experiential learning in leadership development and adopted diverse ways to conduct leadership development programs, such as indoor and outdoor group exercises, various team competitions, real-life simulations, role plays, forum theatres and so forth.   The topic of her trainings include Team Alignment, Positive Leadership, Mindset Shift and Growth, Creative Problem Solving, Change Management, Cross-cultural and Cross-generational Leadership and etc. 

Ms Liang is also an accredited practitioner of Everything DiSC®, EQi 2.0, TypeCoach, CAL CVI & CRI, and a certified Assistant Facilitator from the Asia Association for Experiential Education. Companies and organizations that she has provided leadership training services include: Amadeus, GAP, Prudential, Dragages Hong Kong, Infinitus (China), Wyeth Nutrition, the Hong Kong Police Force, Urban Renewal Authority, the Hong Kong University of Science and Technology, China Unicom, Dometic, Greenpeace, The University of Hong Kong, TransUnion, YMCA and etc.

Language Cantonese
Date and Time 2025/08/29 09:30 to 12:30
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Sam So
Tel: 28231213
Email: sso@chamber.org.hk
Fee Members @ HK$900 / Non-Members @ HK$1,100
+$50 for booking offline
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

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