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This workshop is designed to provide participants with crucial problem-solving and decision-making skills. It aims to foster a creative mindset and broaden their observational abilities. Participants will be equipped with a range of tools and techniques to enhance their problem-solving and decision-making abilities, empowering them to excel professionally.

Outline:
1. Enabling mindset in problem-solving
2. Problem categorization (Root cause vs Decision making problem)
3. Defining the problem
4. 5 steps problem-solving approach
5. 3 problem-solving tools
6. 2 decision-making tools
7. Case studies
8. Application of the tools and skills learned

Learning Outcomes:
- Categorize problems and handle them with the right mindset
- Apply the 5-step problem-solving approach
- Apply useful tools for problem-solving and decision making
- Make smart decisions at the workplace and in daily lives

Who Should Attend:
- Suitable for office managers, anyone who needs to make decisions, and anyone interested in acquiring problem-solving and decision-making tools and techniques.

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DISCLAIMER
Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

Speaker(s)

Selina Kam, Senior Talent Development Consultant, Sino i Training Centre

Selina is a seasoned learning and development professional who trained and coached more than 40,000 leaders and executives from over 133 organizations in Asia-Pacific. She has delivered numerous change management workshops and executive coaching for international firms’ executives and conducted several culture change programmes for listed companies, including those in mergers and acquisitions exercises.

As a Distinguished Trainer Awardee, she has been interviewed by SCMP, Hong Kong Economic Times, Oriental Daily on various people development issues. Selina is a certified instructor for SLII (R), MBTI, and PPA (DISC), and also an NLP practitioner.

Language Cantonese
Date and Time 2025/06/26 09:30 to 12:30
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Cathy Chan
Tel: 28231282
Email: cathy@chamber.org.hk
Fee Members @ HK$900 / Non-Members @ HK$1,100
+$50 for booking offline
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

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