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Boardroom meetings, networking events, impromptu questions from management… We face spontaneous speaking situations in workplaces daily, even more frequently than during our scheduled presentations. Working professionals often encounter challenges when it comes to speaking up in unprepared situations. Without sufficient time to prepare, we may struggle to make a clear and convincing statement in impromptu situations.

This dynamic course empowers professionals to think quickly, articulate their thoughts clearly, and engage with spontaneity.

Content:
• The Different Situations in Speaking Up, and the Fear Factor Associated with These Situations: Explore common spontaneous speaking scenarios (meetings, Q&A, etc.) and the underlying fears (judgment, unpreparedness) that hinder confidence
• Fear Fight: Learn techniques to manage anxiety, reframe negative thoughts, and build mental resilience to take courage to speak up
• Quick Mind: Develop strategies to think faster, organize thoughts on the spot, and respond clearly under pressure
• Smart Words: Master concise, impactful phrasing and avoid filler language to convey ideas persuasively in the moment
• Engage with Spontaneity: Practice active listening, adaptability, and authentic delivery to connect with audiences in unplanned interactions

Learning Outcome:
• Overcome Anxiety: Develop strategies to manage nerves and project a confident presence, respond calmly even in high-pressure situations.
• Improve Fluency: Enhance your verbal agility and learn to express ideas clearly and concisely, without hesitation.
• Respond with Confidence: Cultivate the adaptability to respond spontaneously, making a positive impression and driving conversations forward.

Target Audience:
• Who It’s For: Professionals who eed to speak up spontaneously or anyone looking to build confidence in impromptu workplace communication.
• Pain Points Addressed: Ideal for those who struggle with fear of misspeaking, slow reactions, or disorganized responses—and want to articulate ideas clearly in meetings, networking, or other unexpected situations.

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DISCLAIMER
Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

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Speaker(s)

Tonia Tsui, Founder, Luxury Selling Architect, Learners Gym Ltd

Tonia Tsui has 16+ years’ experience in luxury training, her clients include LVMH, Chanel, Van Cleef & Arpels, IWC, Montblanc, Boucheron, Max Mara Fashion Group, Chow Tai Fook, and Burberry. She designs corporate learning programs that elevate service excellence. Known as the Luxury Selling & Service Culture Architect, she crafts unmatched customer experiences and inspires teams to master luxury leadership.

With a robust academic background, including a leadership certificate from Harvard Business School in Boston, a Master's degree from École Supérieure de Commerce Rennes in France supported by a scholarship from the Consulate General of France, and a Bachelor's degree from the HKUST, where she was awarded the Dean's List for being in the top 5% three times. Tonia has consistently showcased her dedication to excellence in professional development.

Tonia’s qualifications as a Registered Corporate Coach, Resilience Coach, Certified Professional Behavioural Analyst (CPBA), Certified Professional Motivators Analyst (CPMA), and Certified Professional Stress Quotient Analyst (CPSQA) equip her with the tools needed to effectively analyze and enhance workplace dynamics.

Language

Cantonese

Date and Time

2025/05/28 09:30 to 12:30

Venue

Chamber Theatre, 22/F United Centre

Media

Closed to media

Enquiries

Cathy Chan
Tel: 28231282
Email: cathy@chamber.org.hk

Fee

Members @ HK$900 / Non-Members @ HK$1,100
+$50 for booking offline
Members enjoy 30% discount with BOC HKGCC VISA Card

Notes

- Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

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