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Organizations have changed – there is now a mix of top-down authority and work where no single person is always "the boss." Between matrix organizations, flatter structures, contracting, and outsourcing, success often depends on gaining the cooperation of people and resources that we do not have direct authority over. Great leaders and managers find success through influence and negotiation.

They focus on first gaining employees' respect and trust, building up credibility through consistent actions and leadership. They then listen and provide support, thereby laying the groundwork for future support and influence.

In this webinar, we will learn the characteristics we need to have, and actions we need to take, to get maximum results from people who don't work directly for us. We'll learn how to influence others by building authentic trust, credibility, and respect, thereby gaining their willing cooperation when we need it most.

Participants will be able to:
• Identify the most common people challenges that leaders face in getting results when we lack authority
• Define and identify the critical role of trust, credibility, and respect for getting results
• Follow the 5 steps to overcoming self-doubt and build self-confidence
• Follow Dale Carnegie's 12 principles that help us build cooperation with colleagues
• Overcome the 10 most common obstacles to getting results without authority
• Identify the critical outcomes of leading with accountability

Speaker(s) Andrew Yeung
Training Manager and Corporate Trainer, Dale Carnegie Training Hong Kong & Macau

Work Experience
• 15+ years business experience in New Zealand Public Service, Telecommunications Engineering, Learning and Development
• Full-time Corporate Trainer, Facilitator and Consultant; trained 10,000+ participants since 2010
• Delivered training programmes in 10 countries in Asia Pacific
• Southern China, Hong Kong & Macau Public Speaking Champion

Industry Training Experience
Banking, Finance, Insurance, Sourcing, Manufacturing, Logistics, Retail, Hospitality, Food & Beverages, Luxury, Consumer Electronics, Biochemical, Health, Engineering, Telecommunications, e-Commerce, Commercial Vehicles, Construction, Education and multi-disciplined commercial groups

Education and Certifications
• Graduate Diploma in Adult Education and Training (with Distinction)
Language English
Date and Time 2020/03/30 12:00 to 13:30
Venue This workshop will take place online
Media Closed to media
Enquiries Kelly Leung
Tel: 2823 1239
Fee Members @ HK$600 / Non-Members @ HK$800
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Details about how to join the webinar will be sent by e-mail.
- The Chamber reserves the right to decline any booking or cancel the event.