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Do you struggle to get your point across clearly and concisely in important meetings? Do you find yourself stuck or caught off guard when facing challenging and unexpected questions? If so, this training is for you!

Think on Your Feet ® is a leading global programme that provides practical training in communication and presentation skills. The programme offers innovative techniques to quickly organize your thoughts and deliver your key messages clearly, concisely, and persuasively.

The TF® techniques can be applied when:
- Presenting upwards to senior management
- Delivering complex information during technical presentations
- Winning support and gaining alignment in sales meetings & negotiations
- Handling difficult conversations and sensitive situations
- Answering tough questions on-the-spot with calm and composure

The skills can be equally applied in formal presentations, team meetings, and informal one-to-one discussions with senior management, team members, and external counterparts.

Content:
1. Introduction to Think on Your Feet ®
- Why structure?
- Building up clear and concise memorable communication

2. The informing plans
- Clock, Triangle & Globe plans – to use time, perspectives, and place to structure your thinking
- Standard Format – to highlight the key message
- Practice and Application

3. Winning support with the persuasive plans
- Zoom plan – reframing issues, handling sensitive information, and asserting your position
- Pendulum plan – exploring the pros and cons of different options; demonstrating flexibility
- Benefits plan – highlighting benefits and value & handling audience concerns

4. Bridging techniques – handling challenging questions
- Acknowledge: person, facts, and feelings
- Ask: to clarify and confirm
- Adapt: to refocus and redirect

5. Assembling
- Choose a plan: fluency practice and application
- Handling Q&A

Learning Objectives:
Participants will learn to:
1. Structure their thoughts quickly using clear and simple formats
2. Present with clarity, confidence, and impact
3. Elaborate ideas with memorable examples
4. Lead people to see different perspectives on a particular issue
5. Answer tough questions skillfully even under pressure

Who Should Attend:
All managers and executives who wish to develop their business communication and presentation skills

*Upon completion of the course, participants will be awarded a certificate of attendance co-signed by HKGCC and HR Solutions*


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DISCLAIMER
Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

Speaker(s)

Eliza Chan, Senior Consultant, HR Solutions

Eliza is a highly experienced trainer, HR professional and accredited facilitator of Think on Your Feet®. She specializes in areas of leadership development, performance management, communications and presentation skills and has trained managers, executives, and high potentials across various sectors including finance, IT, communications, utilities, media and healthcare. Previously, Eliza held senior training, talent development, and HR roles with PCCW, Citibank, and the SCMP and is an active member of the IHRM Professional Standards Committee.

Language Cantonese
Date and Time 2025/06/11 09:15 to 17:30
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Cathy Chan
Tel: 28231282
Email: cathy@chamber.org.hk
Fee
  • HK$ 3,380 for Members / HK$ 4,080 for Non-Members (Early Bird rate before 28 May [Regular rate: Members HK$3,880 / Non-Member HK$4,580] {*Price includes a licensed workbook valued at US$150})
+$50 for booking offline
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.

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