 | Tonia Tsui, Founder & Luxury Selling Architect, Learners Gym Ltd Tonia Tsui has over 20 years of experience in luxury retail, with a client portfolio that includes LVMH, Chanel, Van Cleef & Arpels, IWC, Montblanc, Boucheron, Max Mara Fashion Group, Chow Tai Fook, and Burberry. She designs corporate learning programs aimed at elevating service excellence. Known as the “Luxury Selling & Service Culture Architect”, she specializes in crafting unparalleled customer experiences and inspiring teams to master luxury leadership. With a strong academic background, Tonia holds a leadership certificate from Harvard Business School in Boston, a Master’s degree from École Supérieure de Commerce Rennes in France, supported by a scholarship from the Consulate General of France, and a Bachelor’s degree from HKUST, where she was awarded the Dean’s List three times for ranking in the top 5% of her class. Her achievements reflect her unwavering commitment to excellence in professional development. Tonia’s qualifications as a Registered Corporate Coach, Resilience Coach, Certified Professional Behavioural Analyst (CPBA), Certified Professional Motivators Analyst (CPMA), and Certified Professional Stress Quotient Analyst (CPSQA) provide her with the expertise to effectively analyze and enhance workplace dynamics. |