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Most SMEs have experimented with AI through chatbots and text based tools—but few have unlocked its real operational power. The next competitive advantage lies in Agentic AI: intelligent, autonomous AI agents that can execute multi step workflows and function as digital employees.

This high impact, half day executive masterclass is designed for forward thinking SME leaders who want AI to deliver measurable business value—not just interesting demos. In clear, non technical language, the session reveals how AI agents can take over time consuming administrative, operational, and customer facing tasks, enabling human teams to focus on strategy, growth, and high value client work. With a strong focus on Hong Kong’s business environment, participants will leave with a practical Strategic Framework for Implementation to confidently plan, deploy, and manage AI agents across their organisations.

Event Outline
• From Chatbots to Coworkers: The New AI Reality
Understand why AI is evolving from simple assistants into autonomous digital employees—and what this shift means for SME competitiveness.
• Meet Your AI Agent Workforce (Real World Use Cases)
Explore concrete, relatable examples of AI agents handling everyday SME tasks across administration, operations, and customer engagement.
• A Strategic Framework for Implementation
Gain a clear, step by step roadmap tailored to Hong Kong SMEs, covering priorities, data readiness, governance, and risk aware deployment.
• Leading the Transition: Human–AI Collaboration
Learn how to manage organisational change, address staff concerns, and create a culture where people and AI agents work productively together.
• Interactive Q&A and Practical Next Steps
Translate insights into action with guidance on immediate, low risk next moves after the workshop.

Learning Outcomes
By the end of this half day masterclass, participants will be able to:
1. Confidently distinguish between Generative AI tools and Agentic AI digital employees.
2. Pinpoint high impact workflows within their own organisations that are suitable for AI agent deployment.
3. Assess their organisation’s AI readiness, including data quality, privacy, and security considerations in the Hong Kong context.
4. Develop a clear, customised starting roadmap using the Strategic Framework for Implementation to guide their AI integration journey.

Target Audience
This masterclass is designed for SME business owners, founders, managing directors, and senior managers who want AI to deliver real productivity and cost advantages. It is ideal for leaders seeking a practical, business first roadmap to AI adoption—without technical jargon or unrealistic hype.

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DISCLAIMER
Speakers' presentations at this event are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed during this event are those of the speakers and participants and, unless expressly stated to the contrary, are not the opinion or position of the Hong Kong General Chamber of Commerce, its members, or its committees. The Chamber does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that, with the approval of speakers, this event may be recorded, and possibly published on the Chamber's website in audio and/or video formats without further notice.

Recording, duplication or distribution of the contents of the online event is prohibited without prior written permission from the Chamber.

Speaker(s)

Jeffrey Yim - Trainer

- Over 30 years in IT management across construction, real estate, hospitality, and education industries

- 20 years at Swire Properties Limited as Head of e-Services and Head of IT for Swire Hotels

- Co-founded Steam Building, a Cyberport startup in EdTech, in 2019

- Passionate in Generative AI for Business Use

Language

English

Date and Time

2026/06/17 14:30 to 17:30

Venue

Chamber Theatre, 22/F United Centre

Media

Closed to media

Enquiries

Cathy Chan
Tel: 28231282
Email: [email protected]

Fee

Members @ HK$900 / Non-Members @ HK$1,100
+$60 for booking offline
Members enjoy 30% discount with BOC HKGCC VISA Card

Notes

- Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $60 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.
- The Chamber reserves the right to take photos and/or video recordings during the event. By attending, participants agree to the Chamber doing so, and that the Chamber may use such materials for archival, publicity, and marketing purposes.
- Participants agree to indemnify the Chamber and the hosting party all liabilities for property damage, physical injury or death in relation to this event. Participants are advised to take their own insurance against all risks.