Past Events
Challenges Faced by Retail Industry and Best Practices Sharing
During the committee meeting on 13 August 2025, Mrs Annie Yau Tse, Chairman of Hong Kong Retail Management Association, provided members with an overview of the recent challenges faced by Hong Kong’s retail industry, and Mr Darren Chan, Managing Director of Wellcome Co Ltd, shared with members the best practices adopted by his company for managing difficult times.
Mrs Tse explored the factors that accounted for the decline in Hong Kong’s Retail Sales Value (RSV) in the first half of 2025 and forecasted a mild growth benefited from the mega events held in the second half of the year. To maintain its international standing, Hong Kong must differentiate itself from other Mainland cities and attract high spending visitors from overseas. Mr Chan discussed the strategies applied by his company in response to market changes, such as constantly maintaining a lower price level against key competitors, offering exclusivity by leveraging its own brand, and fulfilling customers’ needs at all times in every format.
In view of the significant challenges faced by Hong Kong’s retail sector, including declining sales, changing consumer behavior, and high operating costs, the latest updates and insights gained from this meeting will be valuable in helping members overcome the difficult situation.
Elections for committee leadership roles were held during the meeting. Ms Tammy Wu returned as Chairman and Mr Song Hoi See and Ms Bella Chhoa returned as Vice Chairmen. The third Vice Chairman Mr Alan Lo was also elected during the meeting.
2025/08/13
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