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The Hong Kong General Chamber of Commerce

Job Title Customer Services Officer/Trainee (2 year renewable contract)
Duties - To handle and follow up on membership-related enquiries;
- To proactively promote membership and recruit new members;
- To serve as the main reception-relief: perform receptionist duties including but not limited to greeting and receiving visitors;
- To carry out data management functions including database maintenance, data mining and data entry;
- To support overall administrative work of Membership Division including following up recruitments and renewals proactively by phone calls, emails, etc.;
- To assist in events, special campaigns and other membership-driven initiatives;
- To facilitate the production of marketing materials including brochures and souvenirs;
- To work and coordinate with other divisions in the Chamber, and to perform other duties as required by the supervisors, where necessary.
Monthly Salary Negotiable
Job Nature Full Time
Required Education Diploma
Work Experience 2 year(s)
Other Requirements - Higher Diploma or above;
- Previous working experience in customer services or with the hospitality industry preferred;
- Ability to handle customers?enquiries in a precise and professional manner;
- Good command of English, Cantonese and Putonghua;
- Good PC skills in the Microsoft environment (Word, Excel, PowerPoint, and database administration);
- Smart, independent, articulate, able to work under pressure, and a team player with a positive attitude.

Interested parties please apply with a covering letter, full CV, present and expected salary, date of availability and contact tel. to our email

*All information provided would be used for consideration of application. Applicants not invited for interview within 12 weeks may consider their applications unsuccessful, and personal data provided will be destroyed.
Location Hong Kong, Admiralty
Categories Customer Service
Contact Details


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