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In the absence of trust, buying decisions typically come down to price negotiation. In extreme cases, there is no negotiation and you are simply told that you lose because your price is too high. When trust is present, information is shared, new opportunities emerge, and value becomes the primary focus. This workshop introduces proven tools and approaches that increase trust, drive loyalty and lead to higher revenue, improved profitability and increased job satisfaction.

1. Relationships and trust
• How to measure and increase relationship strength
• How to measure and increase trust

2. Interest and engagement
• How to get meetings with busy people
• How to generate interest and engagement

3. Insight and value
• How to manage conversations
• How to uncover opportunities and create insights

4. Collaboration and commitment
• How to position ideas for acceptance and commitment
• Tips for continuing the dialogue

Participant bonus pack:
• Comprehensive 180-page workbook with additional materials and worksheets (Valued at HKD1,560)
• Copy of Financial Times best-selling book Smarter Selling (Valued at HKD230)
• Complimentary access to online micro-learning (Valued at HKD780)

Speaker(s) David Lambert, co-author of Financial Times bestseller, Smarter Selling: How to grow sales by building trusted relationships.

An accomplished speaker, trainer and coach, David is a recognized authority on how to build trusted business relationships. He travels extensively, delivering assignments for leading organisations in Europe and Asia.
Language English
Date and Time 2019/05/29 09:30 to 17:30
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Kelly Leung
Tel: 2823 1239
Fee Members @ HK$4,080 / Non-Members @ HK$5,080
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings are only confirmed upon receipt of payment, on a first come first served basis.
- Booking transfer is allowed for corporate members with advanced notice, walk-ins are normally not accepted.
- The Chamber reserves the right to decline any booking or cancel the event. In such case, a full refund of the participation fee will be issued.
- No refund will be made for last minute cancellations or no-shows. If the booking is cancelled at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- A $50 handling fee per person will be charged for all offline bookings (e.g. fax, e-mail, post) for all Chamber events. Go online today by downloading our app or registering on the HKGCC website to save the environment and money.
- Priority is given to corporate members. The decision to accept or decline any booking shall be at sole discretion of the Chamber.