The Sheraton Hong Kong Tung Chung Hotel opened its doors in December 2020, in the middle of a global pandemic that has slashed arrival numbers to the city. However, the hotel’s location on the beautiful island of Lantau means that it is also a perfect destination for Hong Kong people to enjoy a staycation.
“We are fortunate to have a great product in an extraordinary location with sea views and scenic mountains,” said Sander Looijen, Cluster General Manager.
Sheraton Tung Chung offers customers a vibe that is distinct from most other hotels in the city. Guests can escape from the urban hustle and explore the greener side of Hong Kong on the hiking trails and beaches of Lantau, while the local neighbourhood in Tung Chung offers plenty of relaxed shopping and dining options.
Visitors can also soak up the vacation vibe at the hotel, whether they are working out at the extensive gym facing the sea, relaxing on the pool deck or dining on island-inspired fare at the rooftop grill.
Local communities and global heritage are both key factors for the Sheraton brand – which is part of the Marriott International family – in its hotels around the world.
“Our strength lies in our community,” Looijen said. “The sense of community we foster is deeply woven into how our hospitality is brought to life and how we welcome the world, either as guests or in how we work and participate inclusively in our local community.”
At the Tung Chung hotel, that means cooperating with local companies and using local products, which creates more business opportunities for the community. When creating its staycation packages, for example, Sheraton partnered with artisan coffee producers and automobile brands to showcase a distinct perspective of Hong Kong.
The use of “made in Hong Kong” products enhances Sheraton’s dishes, giving them a unique local twist. For example, the hotel includes local Mui Wo honey in some of its cocktails and features it as an ingredient in its restaurant dishes.
Community also means great service and creating a sense of comfort and belonging for guests. “No matter how near or far from home, Sheraton fosters a familiar feeling,” Looijen said.
Besides its beautiful Lantau setting, the hotel also benefits from superb connections. Close to the international airport, bridge to Zhuhai and Macao, and a direct train ride into the city, it is a perfect location for business travellers and tourists alike. Sheraton Tung Chung is preparing to welcome many more visitors once our restrictions are eased further. At the same time, it will continue to host local residents, and refine its services as the pattern of travel across the globe continues to evolve.
“We are excitedly anticipating the day when the border is fully open to foreign travellers, and we have plans in place for this,” Looijen said. “However, we will continue to work on innovative projects for our local guests to encourage citizens to explore our Tung Chung community.”
The global pandemic has been an exceptionally challenging time for the hospitality industry, but the success of Sheraton Tung Chung in adapting to the circumstances shows how a creative and collaborative approach can help businesses to get through the hard times.
Company : Sheraton Hong Kong Tung Chung Hotel
HKGCC Membership No. : HKS1254
Established : 2020
Website : www.sheratonhongkongtungchung.com