Dr. Michael Tai
Associated Trainer, SGS Academy
Michael has gained 20 years of solid working experiences in the hospitality industry, covering front office operations, training & development and human resources management. Companies he had served include Regal Hotels International, ACCOR Hotels Group and Sheraton Hotels International.
In 2007, he started his own human resources consulting services, providing tailor-made training programme design and delivery, and human resources solutions, for private and NGO sectors, especially hotels and restaurants. Michael has profound knowledge and experiences in motivating and coaching people to work excellently, build up a positive mindset, and identify their career goals. Michael is particularly good at the aspects of leadership, team-building, customer service and human relationships.
Michael has been accredited to use DiSC as a training tool to evaluate a personal job and behavioural profile. He has delivered training programmes for both the commercial sector and NGOs, including HKBI, Polymer Solutions Ltd., Hong Kong Hotels Association, Education Bureau of HKSAR, St. James Settlement, HKCTU, South Pacific Hotel, the Chinese Recreation Club, Football Club, Hong Kong Polytechnic University, elf (China), Drawing Room Concepts, POKKA Café Corporation, Novotel Century Hong Kong Hotel, Regal Riverside Hotel, Headland Hotel, Paul Hartmann, and KMB.