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In the Bulletin

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Legco Report


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Cover Story

CBC 2000

High-tech Industries Lead Western Development


Developing a Market Economy


China Pushing Banking Reform Policies Forward

Tapping China's Huge Consumer Market

IT Revolutions Storming China

Expanding HK-Taipei Cooperation

Economic Outlook for Greater China Region


Special Feature
Software Solutions Driving Businesses Forward
Productivity, management, business & Software


Business
Chamber Strengthening Global Business Network
Issues on China's WTO Entry Remain

Interest Rate Trend the Key to Economic Outlook

Programmes
HK Eco-Business Awards 2000

HKTA Chairman Maps Future Course
Consolidation of the Internet Industry
International Business Golf Tournament 2000



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COVER STORY                                                 February  2001 Issue

The Bulletin


consumer1.jpg (14290 bytes)Tapping into China's huge consumer market

Hong Kong is ideally positioned to become a platform for China to market its goods globally, said speakers at the CBC 2000 breakout session on the consumer market in China.

But for foreign enterprises in China trying to tap into the domestic market, a number of challenges must be negotiated to capture a piece of the potentially huge market.

consumer2.jpg (10194 bytes)According to James Chu (right), senior vice president of McDonalds China Development Company, developing "guanxi" (relationships) and nurturing local management have been keys factors in the company's success in China.

The company has trained about 500 managers in the U.S., with 60 per cent of those being promoted from serving staff. This has proven to be a valuable way to boost employees' work incentive and morale.

consumer3.jpg (10365 bytes)Eric Lin (left), chairman and CEO of the Taiwan-based children's clothing chain-store, Les Enphants Co Ltd, said that while challenges do exist, with a little imagination, anything is possible in China.

Les Enphants now sells more than 10 brands of children's apparel and in addition to its own brands -- Nice and Clean, Nature, and Comfortable (Nac Nac) -- it has acquired franchise rights to sell other brand names like Winnie-the-Pooh in China.

Mr Lin said that the Mainland has provided him with a strong production base for manufacturing his products, and given mainlanders' growing spending power, a potentially huge consumption market. The key to tapping this market lies in building long-term relationships with customers, Mr Lin said, adding that he doesn't believe Chinese consumers would be tempted to buy products through slick advertisements.

consumer4.jpg (10925 bytes)Wang Lu-yen (right), chairman of Roly International Holdings Ltd, operates a network of 500 chain-stores across China. To stay ahead of the competition, the company has had to constantly come up with ways to improve business, such as using coaches to deliver products to get around the light lorry ban in restricted areas of Beijing. Also, Roly was the first department store to introduce the concept of categorised product zones in Mainland stores, according to Mr Wang.

The biggest difficulties in doing business in China, in Mr Wang's experience, are logistics hurdles, intellectual property rights abuses, tax evasion and a weak telecommunications infrastructure.

While he admits that opportunities abound, he likens the China market to oil floating on the surface of a shallow pool: it is very easy to get at, but is very difficult to scoop up. B

 
You can listen to the entire speeches of all speakers at the China Business Conference 2000 on the Chamber's CBC 2000 Audio Page
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