By Dr Eden Woon

With adjustments and revamps in the past three years having been taken, the Chamber now has a relatively stable structure which can maximize service to our members:

Business Development Division -- Chief, Angela Yeung (2823-1256/ angela@chamber.org.hk). This division's mission is to develop better relations with existing members, to provide high-quality, high-level Chamber-wide programmes, to do the public/press relations for the Chamber, to manage the e-committee, to handle the trade inquiry service for local and overseas members, and to expand our international and new-economy membership.

International Business Division -- Chief, Eva Chow (2823-1245/evachow@chamber.org.hk). This division's mission is to manage the relations between the Chamber and the world. All out-going trade missions are organized by this division, and all incoming visitors -- 200 delegations in the year 2000 -- are received by this division. It also manages the trade area committees and mainland and overseas associate members of the Chamber. At least half of the work of this division deals with Mainland China.

Human Resources Division -- Chief, Emma Ho (2823-1241/emma@chamber.org.hk). This division is responsible for all internal Chamber human resources matters. It also helps the Chamber deal with manpower/education and equal opportunity issues of Hong Kong. Finally, it runs many training courses -- including on-line courses -- for our members in the human resources, language, and management skills areas.

Economic and Legal Affairs Division -- Chief Economist, Ian Perkin (2823-1242/ perkin@chamber.org.hk). This division provides economic analysis for the Chamber and prepares the annual Policy Address and Budget submissions to the SAR Government. It also looks after issues in real estate, infrastructure, shipping, transportation, legal and taxation matters which impact Hong Kong's economy.

Business Policy Division -- Assistant Director, W K Chan (2823-1294/ wkchan@chamber.org.hk). This division looks at business policy issues pertaining to the environment, to technology, to the service sector, and especially to the SMEs. It also includes the Chamber's service policy think tank, the Coalition of Service Industries, which champions service sectors ranging from tourism to professional services, financial services, real estate services, to information services.

Operations Division -- Assistant Director, Y S Cheung (2823-1233/ys@chamber.org.hk). This division ensures that the Chamber operates smoothly. Administration, budget and accounting, computer services, membership recruiting and maintenance, plus miscellaneous daily operational services are the responsibility of this division. An important task of the division is to develop and maintain the Chamber portal for our members' use and for overseas perusal.

Certificates of Origin Division -- Assistant Director, W S Chan (2398-6088/ wschan@chamber.org.hk). This division maintains seven offices around Hong Kong and does trade documentation work. It provides service to traders on certificates of origin, ATA carnets, and electronic trading access service, including for trade declarations, RTELs, and PNs.

Chamber Services Limited -- General Manager Connie Kwok (2823-1277/ diana@chamber.org.hk). This for-profit subsidiary of the Chamber manages our Mandatory Provident Fund service and provides professional organizing work for outside conferences and courses. It also provides other business administrative work on a contract basis.