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Joint Luncheon
23 February 2000

Mr. Philip Chen
Director and Chief Operating Officer, Cathay Pacific Airways



GREAT CITIES AND AVIATION

The Importance of Transport Routes

Our Chief Executive, Mr C. H. Tung, challenged us in his policy address last year to think about how to promote Hong Kong amongst the ranks of world's great cities. Just a few days ago, the new Commission for Strategic Development issued a report on the long-term development strategy for Hong Kong. It recommended that Hong Kong develop itself as Asia's "world city" and a major city in China. Both have sparked a lively debate on what makes a city great, and how this greatness can be enhanced.

It is clear there are a number of key factors in determining a city's wealth and influence. These factors include geographical location, proximity to natural resources, culture and tradition, fiscal and monetary policies, and availability of skilled labour. All of these are important, but they alter in relative importance over time to reflect social, political, cultural and technological developments.

History offers us a number of strong clues as to what makes a city great. Five hundred years ago, the city of Venice prospered as it dominated the lucrative trade routes from Europe to the Middle East. The same could be said a thousand years ago of the Chinese city of Changan (now Xian) owing to its favourable location on the Silk Road. Two thousand years ago, it was Rome - with the Romans expanding their empire to ensure "all roads lead to Rome".

Closer to our time, Malacca, Goa, and Macau were major trading ports in Asia while Singapore was yet to develop. It was not fertile land or natural resources that provided the key to these cities' success but their position on the main trade routes of the time. They grew as these trade routes boomed. As the position of the trade routes changed because of the development of new transport technologies, these cities declined.

This particular component in the development of great cities - their relationship with transportation routes - is an area that I will concentrate on today. It is an issue that has sometimes been overlooked yet its continuing significance is still very much in evidence. Nowadays, of course, people no longer travel by camel or ship. Most people travel by air and, as a result, one characteristic that contemporary commercial and business centres have in common is that they are all aviation hubs. Obvious examples are London, Singapore, Hong Kong, Tokyo and New York. These are all major aviation centres.

People may argue about what comes first: a great city or the transport links that support it. But, in the last fifty years, the fostering of strong aviation links has gone hand in hand with the development of modern-day great cities as focal points for trade, finance, services, travel and tourism. The ease of getting to and from these aviation hubs has provided a key pillar for economic development. Strong aviation links have enabled cities to grow in wealth, influence and population.

The Contribution of Home Carriers

There is one common strand linking leading aviation centres; they all have strong home carriers. I appreciate that this argument might be viewed as self-serving but I make no apologies for advancing it: this is not just an argument for Cathay Pacific and Hong Kong; it applies with equal force to British Airways and London, Singapore Airlines and Singapore, and United Airlines and Chicago. The advantages of having a strong home carrier are self-evident. A strong home carrier will promote its base aggressively as a travel, tourism, service and business centre. It is in its natural self-interest to do so. An overseas carrier has its own set of loyalties to its own home base.

A home carrier makes a significant contribution to the local economy. It is typically a major foreign exchange earner. Roughly 75% of Cathay Pacific's HK$27 billion revenue last year was from overseas. The ratio for Singapore Airlines is also about 75%. In many countries the airline's "export function" and role as a foreign exchange earner is crucial.

A home carrier also concentrates a wide range of high value-added headquarter operations in its home economy, as well as a range of support operations such as catering, ground services, cargo logistics, and aircraft maintenance.

Cathay Pacific and its subsidiaries, for instance, employ some 26,000 people in Hong Kong, the Singapore Airlines group and Thai Airways employ similar numbers in their own home cities. Compare these figures to the number of people that airlines employ overseas. For instance, Cathay Pacific carries around a million passengers a year to Japan but only has 400 people based there. British Airways, Qantas, Thai Airways and Canadian Airlines are all important players in the Hong Kong market but employ a hundred people or less for their operations here.

Home carriers also generate a large proportion of high-skill jobs in their home bases. Look closely at airlines' headquarter functions and you will find that airlines create a pool of value-added jobs around their own industry that adds to the professionalism and experience of the home base economy's workforce. Examples include engineering, and cargo logistics.

A home carrier is frequently amongst a country's major internationally recognised brands. The carrier acts as de facto ambassador for the international reputation of an economy and influences perceptions of its home base. It can make citizens feel proud of their country's achievements. If an individual is asked to name any five leading companies in a foreign country, the national airline is almost certain to be mentioned. Examples include Lufthansa in Germany, British Airways in Britain, and Qantas in Australia.

Strong home carriers also help to maximise tourism. In pursuing market share, airlines actively pursue passengers and bring them to their home cities. Every visitor that is brought to a city will spend money and support other industries such as restaurants and hotels. (In turn that creates employment and benefits the related industries, not merely tourism and trade.) Taking into account the impact on passengers and cargo, the multiplier effect of this industry on the economy is very substantial.

Development of the Hub

Home carriers contribute directly to the development of the hub's network by carrying business traffic and tourist visitors to and from their primary hub via the route network. Casual observation alone will reveal how much a traveller's routing is affected by an airline's network. A traveller from the USA to Mainland China for example is unlikely to travel via Hong Kong if he or she is travelling on a Japan Airlines ticket. A traveller from Australia to Europe holding a Malaysian Airlines or Singapore Airlines ticket is unlikely to go through Bangkok. By the same token, if the Cathay Pacific or Dragonair network is strong, this is more likely to attract the passenger to go via Hong Kong, thus bringing all the related benefits to Hong Kong.

Competition in international aviation is increasingly determined by "network strength". The strength of an aviation hub is determined by the multiplying effect of connecting routes that radiate from its centre. Maximising the connectivity offered by a hub requires high levels of service frequency and schedule coordination that only a strong home carrier can deliver.

The Hong Kong to Colombo service is a good example. The number of end to end passengers between Hong Kong and Sri Lanka is quite limited and could not really justify a regular scheduled service. However, by offering connections via Hong Kong, Cathay Pacific attracts passengers from North America, Japan, Korea, Taiwan, Philippines and even Australia to go via Hong Kong to Colombo. As a result, Hong Kong people now enjoy regular direct flights to Sri Lanka. Cathay Pacific, for obvious reasons, remains keen to develop the end to end market. That has to be good for tourism and trade in both places.

If however this route is denied to Cathay Pacific or if the economics (such as high aviation costs or oversupply) make it undesirable, it is not only this one route between Hong Kong and Sri Lanka that would suffer, but the whole network connectivity offered by the Hong Kong hub.

Contrary to the views expressed by some, a strong home carrier does not "crowd out" other carriers. In reality, it tends to attract more airlines to come to the hub. Foreign airlines still want to fly to Frankfurt, for example, where Lufthansa has 61% of airport movements, or to Singapore, where the strong home carrier has 52% of the flights. The successful development of a strong home carrier establishes the core of the hub, attracting more airlines to serve routes that broaden the network.

Even though a city might enjoy an excellent geographical location, and even a distinguished history, without a strong airline it will struggle to attract the necessary critical mass of international air routes and struggle to become a great city. Take Brussels: located at the heart of Europe, and housing the headquarters of NATO and the European Community, Brussels lacks a strong home carrier. People travelling to Belgium will often go via other great cities such as London, Amsterdam or Frankfurt that offer better frequencies and connections.

The opposite is also true. London and Amsterdam, although geographically less central to the European continent than Brussels, are better developed today than Brussels. The strength of their respective airlines, BA and KLM, has supported their ongoing development. Amsterdam has maintained its position as a trading centre with the help of KLM, not to mention its continued success as one of the world's leading seaports.

The significance of the home carrier's contribution to the local economy is clearly apparent in the efforts of home carriers, home governments, local airports, regulatory authorities, and aviation authorities to ensure a hub can deliver its maximum economic value. The capital-intensive nature of airport infrastructure and related projects and airline operations makes it necessary that all parties work together.

Singapore is an example. The Government has built one of the best airports in the world in a country of only three million people. As far back as 16 July 1972, Prime Minister Lee Kuan Yew identified the economic returns a strong airline provides when he said: "Singapore runs an airline ... for plain economic benefit." It is no surprise to find the image of Singapore Airlines is "advertised" on the back of Singaporean $20 and $100 bank notes!

To return briefly to history, England, Holland and Portugal all enjoyed periods of influence and prosperity which were significantly shaped by the quality of their ocean going fleets (the "national carriers" of pre-aviation days). Naval and entrepot ports developed to support the merchant business that flourished within these international trading networks.

Home Carriers and Technological Change

Technological change can alter trade routes and lead to a city losing greatness. History provides numerous examples. New and faster sailing ships meant new routes between Europe and Asia. Venice, Xian, Goa, and Malacca all declined as the trade routes they once dominated lost significance.

In aviation, technological change has allowed aircraft to have greater range. This has meant to airlines no longer needed to make as many transit stops on the way to their final destinations. Major airports such as Shannon in Ireland and Gander in Canada, which used to have great importance as trans-Atlantic stop-over points were bypassed. Isn't there a risk that once aircraft can operate non-stop between South East Asia and North America, Hong Kong will suffer a similar fate?

The city of Dubai proves that this need not be the case. With the assistance of a strong and vigorous home carrier, transit hubs can remain strong despite technological change. In the 1970s airlines flying between Europe and Asia would typically make a transit stop in the Middle East, most often in Bahrain. In the 1980s, advances in airline technology meant airlines could fly direct to their destinations with no need to stop in the Middle East. This threatened to deprive cities like Bahrain and Dubai of their role as air transport hubs. The strength and rapid growth of the Dubai-based airline Emirates however, has ensured the city has retained its place as an important global aviation hub.

The Role of Cargo

As we are discussing the role of trade and transport routes, we must mention the important role of air cargo. Air cargo growth has been substantial and is rapidly taking on an increasingly important role in the economic development of many countries in this world. In this region, airline profitability often depends on air cargo. Singapore Airlines earns about 23% of its revenue from air cargo, Korean Airlines earns about 25%, Cathay Pacific Airways some 28%, China Airlines over 30%, and some carriers even more.

Most cargo is carried in the bellies of passenger aircraft. Policies to promote aviation centres should therefore not overlook the impact of cargo. It would be dangerous to treat air cargo as a separate industry when we talk about air traffic - it is often a vital component in ensuring the viability of passenger services to both new and existing destinations.

Opportunities for Hong Kong

Some have suggested that Hong Kong needs a new approach to become a successful aviation hub. Let's be clear about this: Hong Kong is currently one of the world's leading aviation hubs. It occupies an enviable role as a great city and an important trade centre. Hong Kong ranks number three among world airports in terms of international passenger throughput. Its 30m international passengers a year puts it behind only London Heathrow and Frankfurt. In terms of international air cargo, Hong Kong is an undisputed number one with 1.98m tonnes in 1999, ahead of Tokyo Narita. This is from a tiny population base of six million people.

There is no cause for us to believe that Hong Kong is inadequate or substandard as our aviation centre. The remarkable growth we have enjoyed over many years is the envy of the region. A great deal of credit must go to farsighted government policy and the hard work of everyone in the aviation industry. But there is no shortage of competitors and, in order for Hong Kong to maintain its pre-eminence, we must concentrate on enhancing the factors which have contributed to our stunning success.

To stay at the top we need to consider the following key questions:

  1. how can we improve our air transport facilities and infrastructure?
  2. how can we enhance and strengthen the role of our home carriers?
  3. how can we complement and reinforce the growth of our aviation industry by the development of tourism?

Let us examine each of these three points briefly:

a. Infrastructure

The old airport at Kai Tak did not allow room for growth and frustrated the local airline industry's ambition for expansion. The new airport is a tremendous infrastructure gain for Hong Kong. We are now even better positioned to grow Hong Kong as Asia's leading aviation hub. We can add more frequencies, and new aircraft. The additional capacity is already being put to good use. In 1999, the airport set a new record for cargo, and the number of passengers was more than 30 million.

To promote our hub status to the fullest, we need improved facilities for transit and transfer. Not every route can interconnect perfectly - but improved facilities will attract even more people to choose Hong Kong over alternative hubs. In many other airports, transit passengers enjoy a full range of entertainment and shopping facilities. These range from swimming pools inside the airside area to bars and lounges, cinemas, personal video rooms, gyms, spas and saunas, electronic game halls, golf-driving rooms, discos, lucky-draws, half day tours, and full day tours. These extensive shopping, eating and entertainment outlets can make a five-hour wait seem too short!

Airport costs must be competitive and reasonable. Having good facilities alone will not help, and high costs discourage airlines, especially home carriers. All governments must remember the multiplier effect of increased passenger numbers and not overlook the overall benefit to the economy.

Having a good airport is not sufficient by itself to guarantee the development of a hub. Sharjah, Jeddah, and Zhuhai all have wonderful airports but their future development will depend significantly on the successful performance of their respective home carriers.

b. Hong Kong must enhance its airline industry

The Government has a role to play in ensuring that airlines in Hong Kong are given a level playing field and have the market access required to compete effectively with foreign competitors.

Although this is an industry laced with politics and diplomacy, and with very large and specialised capital investments, there can be no question of our government granting subsidies or "special treatment" for home carriers, as I am afraid some other counties continue to do. That has never been the Hong Kong way. Subsidies kill business motivation. However, business-friendly policies from the Government - such as reasonable airport charges, reasonable general conditions and competitive costs of doing business - would enhance the competitiveness of the industry while upholding free market principles.

Some have argued we should allow unlimited access for any foreign airline to mount services to, from and beyond Hong Kong. They say this would lead to additional flights and wider customer choice. Let me make it quite clear: we are not afraid of competition and we welcome other airlines flying to Hong Kong. Yet we need to bear in mind that the prime motivation for overseas airlines is to draw traffic back to their own home hub. The states and airlines which lobby for unilateral concessions from Hong Kong very rarely reciprocate by granting our own requests for more market access. In an industry still governed by government to government agreements, unilateral concessions equate to a slow death for the local airline industry and the shrinking of the hub.

But above all - and this is a point ignored by many commentators - Hong Kong already has a very liberal aviation industry. We could not have grown to become the world's third largest international airport by being closed. Currently 62 scheduled carriers operate to Hong Kong and offer direct links to 112 destinations. This emphasises the benefits of the prudent bilateral policy pursued by the Government over the last two decades.

One vital factor for ensuring the future role of Hong Kong as a leading aviation centre is Mainland China. The Mainland is already an important aviation hinterland for Hong Kong and its importance will grow. We must continue to enhance Hong Kong-Mainland China links. The recent agreement to expand air services between Hong Kong and Mainland China is a step in the right direction. This illustrates the effective role the Hong Kong Government can play in promoting home carriers, the strength of the hub, and the interests of the travelling public.

c. Developing tourist attractions

Tourism and visitor events and attractions are essential for attracting passengers. As an airline, we welcome the imminent arrival of Disney in Hong Kong. Yet events and attractions on their own are not enough to draw visitors. Petra, Angkor Wat, and St. Petersburg all have plenty of attractions, but how does one get there?

There are also a lot of other important ways to encourage tourism. Appropriate and effective marketing is vital - and efforts are being made in this area. Visa requirements are also a consideration. If entry formalities simplified, this would encourage more people to enter.

Hong Kong as an Aviation Centre

Hong Kong is blessed by a favourable geographical position. If you draw a circle with a radius of five hours flying time from Hong Kong, the circle encompasses Mainland China, Japan, Indonesia and a large part of India. It also reaches northern Australia. All the major cities in Asia and half of the world's population are covered. The circle includes five of the seven countries or territories with the highest foreign reserves, namely Mainland China, Hong Kong, Taiwan, Japan, and Singapore. Many would agree that this five-hour circle region also covers the areas of the highest economic growth potential.

There can be no doubt that Asians will travel in much greater numbers in future. The current ratio of travellers in the Asian countries is relatively low. If we look at the United Kingdom, the Netherlands, or Germany 35-40% of the population take an international air trip every year. In Asia, the ratio in Japan is only around 12%. In Korea it is about 10%. The ratio in Mainland China may just be 0.1%. Think what will happen with growing affluence. Who would have predicted the economic growth in Mainland China, Korea and other Asian countries 30 years ago?

Hong Kong will be an important beneficiary of Asia's growth. Mainland China is now the number one source of tourists to Hong Kong. Ten years ago nobody would have predicted that Marks and Spencer in Hong Kong's plush Pacific Place would now happily accept Renminbi!

Hong Kong is truly at the "Heart of Asia". The history of Hong Kong's many achievements needs no elaboration, but the more important issue is how we can ensure that this success is maintained. My thesis is that continued greatness on the global stage in this new century is inextricably linked to the strength of our aviation links. That in turn, is dependent on the strength of the local airline industry with its indelible commitment to making a success of the Hong Kong hub.

Hong Kong stands to gain tremendously from the increase of Asian air travel. Its proven and pragmatic aviation policy, which through our collective efforts has allowed us to become one of the world's most successful aviation hubs, has, in no small part, contributed to us becoming one of the world's great cities.

What can you do to help the further development of Hong Kong as an aviation centre? Travel Cathay Pacific of course! But more seriously, I would ask you to be cautious in scrutinising the motives of those Cassandras who foresee ruin and doom for Hong Kong unless we take radical new steps to remodel our aviation sector. Instead, we should play to our immense and proven strengths as an aviation centre and maintain an approach of openness, balanced with fairness and reciprocity in our approach to the regulation of air services.

Cathay Pacific is Hong Kong's airline and we are proud of the role we have played over the past 50 years in building Hong Kong's success. We have grown - without the benefit of government handouts - from being a one-aircraft operation to one of the world's great airlines. Over the last few years we have made tremendous efforts to improve our competitiveness: we have cut costs, we have improved our productivity, and made significant investments in new facilities and new aircraft. We are improving the competitiveness of ourselves and Hong Kong. We are poised to begin a period of significant expansion and we are now exploring the scope for adding a range of exciting new routes.

With the renowned "Spirit of Hong Kong" - the hard work, innovation and dynamism of Hong Kong people - coupled with appropriate government policies, and the efforts of the home carriers, I am confident Hong Kong will continue to enhance its role as an aviation centre, and remain one of the world's great cities.



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