After a career in investment banking, Song Hoi-see was driven by a heartfelt desire to “do something for the majority” and ventured out to start his own business that allows travelers flying economy class to enjoy airport lounge privileges.
Song launched the first Plaza Premium Lounge at Hong Kong International Airport in 1998, the world’s first independent airport lounge network to be opened to all travelers at that time. Today, the company operates in more than 140 locations in 35 international airports globally. It comprises four core airport services, including airport lounges that are either operated under its own brand or managed for leading airlines and alliances, airport transit hotels, airport meet and greet services and airport dining, providing one-stop shop hospitality services for airports, airlines and travelers.
“As a company based in the airport, there are many interesting stories in our business which we were a part of,” Song said. For example, last year, a Canadian couple could not conduct their wedding ceremony in an overseas destination due to various reasons. After receiving a request for assistance, the Plaza Premium team at Edmonton International Airport helped the couple organize their wedding ceremony in Plaza Premium Lounge, which was the first time a wedding had ever taken place inside the lounge. Not surprisingly, this turned out to be a very memorable experience that was widely covered by local newspapers.
Plaza Premium joined the Chamber family in 2003, having been attracted by the Chamber’s role as a key voice of business, soliciting government support, and assisting large and small companies in staying ahead in their fields.
Song appreciates being a part of the Chamber as “HKGCC is indeed the largest chamber of commerce and has the longest history in Hong Kong.” With its extensive pool of members from different industries, the Chamber offers many opportunities and platforms for members to exchange ideas, views on the latest trends, industry best practices, and forge stronger ties with business partners and other stakeholders.
“I also enjoy reading The Bulletin which gives me much food for thought and keeps me abreast of the latest economic trends and a wide range of business perspectives. As our business keeps expanding, we have launched many new products and services in international airports around the world. We believe that the Chamber could continue to facilitate exploration and identification of new business opportunities across the world for Hong Kong-based companies and their emerging industries to gain first-mover advantage,” Song concluded.
Company: Plaza Premium Lounge Management Ltd
HKGCC Membership No.: HKP0408
Established: 1998
Website: www.plaza-network.com