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Dealing with "emotional vampires" is inevitable in everybody's career life. Unfortunately, it is never an easy task. This seminar will help you understand why some people are difficult, and more importantly how to manage them with confidence and assertiveness, getting your job done more easily.

1. Four options to solving people problems
2. Six major types of difficult people
3. Different behavioural types and responses
4. Effective assertive techniques

Speaker(s) Tony Ngo, Partner, Connect Communication
Tony obtained his Master's Degree in Business Management and Bachelor's Degree in Economics from England. He has over 36 years of experience in general management, sales, marketing and business development, working in the Greater China region and throughout South East Asia. His clients include BNP Paribas, CBRE, Chong Hing Bank, CLP, HK Exchanges, HK Monetary Authority, HK Trade Development Council, Jardines, KPMG, Moody's, MTR, Sino Land, SFC, Texas Instruments, etc. His lively, energetic and enthusiastic personality makes him a natural-born trainer.
Language Cantonese
Date and Time 2018/08/07 09:15 to 11:45
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Cathy Chan
Tel: 28231282
Fee Members @ HK$700 / Non-Members @ HK$900
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings will only be confirmed with full payment, on a first-come-first-served basis.
- Substitution is allowed for corporate members only with advanced notice while walk-ins will normally not be accepted.
- Please note that the Chamber reserves the right to decline any booking or cancel the event without explanation. In any such instance, the event fee will be returned in full.
- There will be no refund for attendees cancelling or not showing up for the event unless the cancellation request is made in writing at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- Starting 1 January 2017, all off-line bookings (e.g. fax, e-mail, post) for Chamber events will be charged a $50 handling fee per person. Make the switch to online today by installing our app or registering via our website to save the environment and save money.
- Priorities are given to corporate members. The decision to accept or decline any bookings shall be at the sole discretion of the Chamber.