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Treating people politely, personally and with respect is at the heart of developing productive working relationships. People are rightly sensitive about their names, titles, ethnicity, gender and status, so it's important to get these things right to avoid causing offence especially when communicating in the multi-cultural world of equality we all strive to live in today.

The expression "politically correct" came about in the 1970s and was intended to mean "inclusive." It refers to the use of language that would not cause an individual of any demographic (social or cultural) group to feel excluded, offended or diminished. Of course, this is the aim of any professional, office worker and corporation. Accordingly, this workshop includes guidelines to help you think about what you say in terms of:

• Race, ethnicity, religion and country of origin
• Gender and marital status
• Economic status and 'class'
• Physical status and age

When developing working relationships in your line of business, it is essential to be clear about taboos and confident about avoiding offence. If you're not, then this workshop will help you clarify any uncertainties you may have.

Speaker(s) Richard Charles, Business Writing Consultant of Connect Communication Ltd
Richard Charles works as a consultant with clients who require support, coaching and training in workplace communication and business writing. He assesses staff needs and develops interactive, target-focused courses for specific purposes.

With 29 years' experience in Hong Kong and Mainland China, Richard has worked with clients as diverse as the Hong Kong Stock Exchange, DLA Piper, CLP, Cathay Pacific, The Peninsula Hotel, the ICAC, Standard Chartered Bank and Li & Fung as well more recently with government departments and statutory bodies including the Hong Kong Police, the Legislative Council, the Monetary Authority and the Treasury.
Language English
Date and Time 2018/07/19 09:15 to 11:45
Venue Chamber Theatre, 22/F United Centre
Media Closed to media
Enquiries Vera So
Tel: 28231280
Fax: 28219580
Fee Event Cancelled
Members @ HK$700 / Non-Members @ HK$900
+$50 for booking offline
This event accepts Chamber Coupon (terms and conditions)
Members enjoy 30% discount with BOC HKGCC VISA Card
Notes - Bookings will only be confirmed with full payment, on a first-come-first-served basis.
- Substitution is allowed for corporate members only with advanced notice while walk-ins will normally not be accepted.
- Please note that the Chamber reserves the right to decline any booking or cancel the event without explanation. In any such instance, the event fee will be returned in full.
- There will be no refund for attendees cancelling or not showing up for the event unless the cancellation request is made in writing at least 7 days before the event, and in such cases the refund will be subjected to a 10% administration fee, or HK$100 deduction, whichever is higher.
- Members paying with their BOC HKGCC Visa Card will enjoy a 30% discount on their reservation. The discount is only applicable to the card holder, and does not extend to their guests. The discount cannot be used in conjunction with Chamber Coupons.
- Starting 1 January 2017, all off-line bookings (e.g. fax, e-mail, post) for Chamber events will be charged a $50 handling fee per person. Make the switch to online today by installing our app or registering via our website to save the environment and save money.
- Priorities are given to corporate members. The decision to accept or decline any bookings shall be at the sole discretion of the Chamber.