Treating people politely, personally and with respect is at the heart of developing productive working relationships. People are rightly sensitive about their names, titles, ethnicity, gender and status, so it's important to get these things right to avoid causing offence especially when communicating in the multi-cultural world of equality we all strive to live in today.
The expression "politically correct" came about in the 1970s and was intended to mean "inclusive." It refers to the use of language that would not cause an individual of any demographic (social or cultural) group to feel excluded, offended or diminished. Of course, this is the aim of any professional, office worker and corporation. Accordingly, this workshop includes guidelines to help you think about what you say in terms of:
• Race, ethnicity, religion and country of origin
• Gender and marital status
• Economic status and 'class'
• Physical status and age
When developing working relationships in your line of business, it is essential to be clear about taboos and confident about avoiding offence. If you're not, then this workshop will help you clarify any uncertainties you may have.